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Investor Grievance

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Investor Grievance Escalation Matrix

Investor Grievance

Escalation Matrix (Annexure A)

As per BSE Circular No. 20241209-41dated December 9, 2024

Details of Contact Person Address Contact No. Email Id Working hours when complainant can call
Client Servicing / Customer Care Mr. Manoj Gangurde D-21, Dhanraj Mahal,
CSM Marg Colaba,
Mumbai, 400001		 022-66142701 complaints@geplcapital.com Monday to Friday: 9.30 AM to 6.00 PM

Saturday*: 9.00 AM to 2.00 PM

1 st , 3 rd , 5 th of the Month

(Except Public Holidays)
Head of Client Servicing /Customer Care Mr. Manoj Gangurde 022-66142703 support@geplcapital.com
Compliance Officer Ms. Nickey Desai (DP) 022-66182400 complianceofficer@geplcapital.com
Chief Executive Officer (CEO) Mr. Vivek Gupta (Director) 022-66182471 vivek@geplcapital.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with

  1. BASL athttps://www.bseasl.com or 022 - 22721233/22721234 or bseasl.membership@bseasl.com
  2. SEBI at https://scores.gov.in
  3. Smart ODR at:- https://smartodr.in/login

Investor Charter For

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GEPL Investment Advisors Pvt.Regd. Address:- C-14, Dhanraj Mahal, CSM Marg, Colaba, Mumbai - 400001, Tel:- (022) 66182400, SEBI Registration No.:- INA000002744;

Principal Officer: Mr. Vivek Gupta | email id: gepladvisory@gmail.com ; | contact number: +91 (22) 66182395 Type- Non-Individual, validity - (Perpetual)

Corresponding SEBI Office Securities and Exchange Board of IndiaPlot no. C-7, ‘G’ Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051

Disclaimer: Registration granted by SEBI for Investment Adviser under SEBI Reg. No: INA000002744, membership of BASL under BASL Membership ID: 1350, and certification from NISM in no way guarantee the performance of the intermediary or provide any assurance of returns to investors.